Welcome to the MJBANGUNAN Handbags FAQ section! We understand that you may have questions about our products, services, and policies. Below, we’ve compiled answers to some of the most commonly asked questions to provide you with the information you need. If your question isn’t addressed here, feel free to reach out to our customer service team for assistance.

Q1: How can I place an order on your website? A1: Placing an order is simple. Just browse our collection, select the items you love, and add them to your cart. Once you’re ready, proceed to checkout, provide your shipping and payment information, and confirm your order. You’ll receive an order confirmation email shortly after.

Q2: What payment methods do you accept? A2: We accept major credit cards, debit cards, and other accepted forms of payment. Your payment is processed securely through our trusted payment gateway.

Q3: How do I track my order? A3: Once your order is shipped, we’ll send you a shipping confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment.

Q4: What is your returns and exchanges policy? A4: We want you to be completely satisfied with your purchase. If for any reason you’re not, please refer to our Returns and Exchanges Policy for detailed information on how to initiate a return or exchange.

Q5: Can I change or cancel my order after it’s been placed? A5: We understand that plans may change. If you need to make changes or cancel your order, please contact our customer service team as soon as possible. While we’ll do our best to assist, we can’t guarantee changes after the order is processed.

Q6: Do you offer international shipping? A6: Currently, we offer shipping within the United States only. We’re actively exploring options to expand our shipping capabilities to international customers in the future.

Q7: How do I contact your customer service team? A7: We’re here to help! You can reach our customer service team at techsupport@mjbangunan.com or +1 5162410695. We’re available during During business hours to assist you.

Q8: Are your products sustainable? A8: We’re committed to making ethical and sustainable choices. While we may not exclusively offer sustainable products, we strive to source responsibly and support environmentally-friendly practices whenever possible.

Q10: What if I receive a damaged or incorrect item? A10: We apologize for any inconvenience. If you receive a damaged or incorrect item, please contact our customer service team immediately. We’ll arrange for a replacement or return based on the situation.

If you have any other questions or concerns, don’t hesitate to get in touch. Your satisfaction is our priority.